List tickets
GET/tickets
note
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Returns a list of Ticket objects.
Request
Query Parameters
modified_after date-time
If provided, will only return objects modified after this datetime. Datetime must be in ISO 8601 format and URI encoded.
Example: 2023-02-23T00:00:00Z
page_size string
Number of results to return per page. (Max: 1000)
Example: 123
cursor string
The pagination cursor value
Example: cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw
Header Parameters
x-customer-id stringrequired
The customer ID that uniquely identifies the customer in your application
Example: my-customer-1
x-provider-name stringrequired
The provider name
Example: salesforce
Responses
- 200
TicketsData
- application/json
- Schema
- Example (from schema)
Schema
- Array [
- ]
pagination objectrequired
next stringnullablerequired
previous stringnullablerequired
total_count number
records object[]required
name stringnullablerequired
assignees string[]
creator stringrequired
due_date string
status string
description string
collections string[]
ticket_type string
account string
contact string
parent_ticket string
tags string[]
completed_at string
ticket_url string
priority string
{
"pagination": {
"next": "eyJpZCI6IjQyNTc5ZjczLTg1MjQtNDU3MC05YjY3LWVjYmQ3MDJjNmIxNCIsInJldmVyc2UiOmZhbHNlfQ==",
"previous": "eyJpZCI6IjBjZDhmYmZkLWU5NmQtNDEwZC05ZjQxLWIwMjU1YjdmNGI4NyIsInJldmVyc2UiOnRydWV9",
"total_count": 100
},
"records": [
{
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"creator": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"collections": [
"fb8c55b6-1cb8-4b4c-9fb6-17924231619d"
],
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"tags": [
"enterprise"
],
"completed_at": "2021-12-09T00:00:00Z",
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
}
]
}
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