Dynamics 365 Sales

Overview

Category: crm

Supaglue uses the Microsoft Dynamics 365 v9.2 API.

Feature	Available
Authentication (oauth2)	Yes
Managed syncs	Yes
Sync strategies	(listed below)
Unified API	Yes
Data invalidation	Yes
Real-time events	No
Passthrough API	Yes

Supported common objects:

Object	Soft delete supported	Sync strategy
Account	Yes	Full or Incremental
Contact	Yes	Full or Incremental
Lead	Yes	Full or Incremental
Opportunity	Yes	Full or Incremental
User	Yes	Full or Incremental

Supported standard objects:

N/A

Supported custom objects:

N/A

Provider setup

To connect to your customers' Microsoft Dynamics 365 Sales instances, you'll need to update the redirect URL to point to Supaglue, enable API permissions, and fetch the API access credentials in your Azure account.

Add Redirect URL to your Azure app

Supaglue provides a redirect URL to send information to your app. To add the redirect URL to your HubSpot app:

1. Login to your Azure console: https://portal.azure.com/

2. Navigate to Active Directory and find your application under "App registrations" from the left menu, in the "All applications" tab.

   

3. Choose "Authentication" from the left menu, then under "Redirect URIs", click "Add URI" and paste Supaglue's redirect URL:

   https://api.supaglue.io/oauth/callback

4. Click Save to update your changes.

Enable API permissions

1. Go to API permissions from the left menu.

2. Click "Add a permission" and select Dynamics 365.

3. Under permissions, check the box for user_impersonation.

   

Fetch Azure App credentials

1. Copy the Consumer Key, Consumer Secret, and paste them into the Microsoft Dynamics 365 Sales configuration form in the management portal.

2. Copy the "Client ID" and "Client secret" values into the Supaglue Management Portal.