Skip to main content

Create ticket

POST 

/tickets

Creates a Ticket object with the given values.

Request

Header Parameters

    x-customer-id stringrequired

    The customer ID that uniquely identifies the customer in your application

    Example: my-customer-1
    x-provider-name stringrequired

    The provider name

    Example: salesforce

Body

required
    record objectrequired
    name stringnullablerequired
    assignees string[]
    creator stringrequired
    due_date string
    status string
    description string
    collections string[]
    ticket_type string
    account string
    contact string
    parent_ticket string
    tags string[]
    completed_at string
    ticket_url string
    priority string

Responses

Ticket created

Schema
    errors object[]
  • Array [
  • id stringrequired

    A unique identifier for the instance of the error. Provide this to support when contacting Supaglue.

    detail stringrequired

    A detailed description of the error.

    problem_type stringdeprecated

    The Supaglue error code associated with the error.

    title stringrequired

    A brief description of the error. The schema and type of message will vary by Provider.

    code stringrequired

    The Supaglue error code associated with the error.

    status stringrequired

    The HTTP status code associated with the error.

    meta objectrequired

    Additional metadata about the error.

    cause object

    The cause of the error. Usually the underlying error from the remote Provider.

    origin stringrequired

    Possible values: [remote-provider, supaglue]

    The origin of the error.

    application_name string

    The name of the application that generated the error.

    property name* any

    Additional metadata about the error.

  • ]
  • record object
    id stringrequired
    warnings object[]
  • Array [
  • detail string
    problem_type string
    title string
  • ]
Loading...